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Suggestion
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Resolution: Unresolved
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None
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7
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9
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Issue Summary
When an issue is created, can the organization the user belong to be added automatically to the Organization field?
Suggestion
Add the ability to create an Automation Rule that allows updating issue field Organization if the user is a member of the organization.
Expected Behavior
Feature does not exist yet.
- is related to
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JSDSERVER-4903 As an Agent, I would like to see the organizations a customer belongs to
- Gathering Interest
- relates to
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JSDCLOUD-14475 More ways to work with Organization field in Automation - conditions, action to send email to users in an organization, identify organization of request participants
- Reviewing