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  1. Jira Service Management Cloud
  2. JSDCLOUD-12358

Automation - Improve Edit Issue Action to include other fields, e.g. Resolution field or custom fields

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently, there are limited options for Edit Issue action. Only the following fields can be edited during the automation:

      • Assignee
      • Linked issues
      • Priority
      • Description
      • Summary
      • Due Date

      Suggest Resolution

      The options on Edit Issue action should include all the fields configure in Screen, including Labels, Issue Security Level, Resolution, Organization, custom fields and etc.

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              vwong@atlassian.com vwong
              cteh Ting (Chiou Ting Teh)
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              Dates

                Created:
                Updated: