Uploaded image for project: 'Jira Service Desk Cloud'
  1. Jira Service Desk Cloud
  2. JSDCLOUD-5916

Add more variables to THEN automation rules

    XMLWordPrintable

    Details

    • Type: Suggestion
    • Status: Open (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Support reference count:
      8
    • UIS:
      4

      Description

      Issue Description

      When we create an automation rule, it would be nice if we could include some other variables besides the ones that are already available in the THEN parameters.

      Steps to reproduce:

      Create a custom automation rule as follow:
      WHEN:

      • Issue created

      THEN:

      • Independent of the parameter chosen. Have the ability to add more variables/custom fields values.

      Actual Result:

      There are a few hardcoded variables available.

      Suggested Solution:

      It would be nice if we could add more variables and/or custom fields values to these variables.

        Attachments

          Activity

            People

            • Assignee:
              Unassigned
              Reporter:
              tbehm@atlassian.com Thiago Behm
            • Votes:
              23 Vote for this issue
              Watchers:
              24 Start watching this issue

              Dates

              • Created:
                Updated: