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  1. Jira Service Management Data Center
  2. JSDSERVER-4258

Automation - Improve Edit Issue Action

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, there are limited options for Edit Issue action. Only the following fields can be edited during the automation:

      • Assignee
      • Component/s
      • Labels
      • Linked issues
      • Priority
      • Description
      • Summary
      • Environment
      • Due Date

      Suggest Resolution

      The options on Edit Issue action should include all the fields configure in Screen, including Labels, Issue Security Level, custom fields and etc.

            [JSDSERVER-4258] Automation - Improve Edit Issue Action

            Edson Araujo made changes -
            Remote Link Original: This issue links to "JSDS-3753 (Bulldog)" [ 416276 ] New: This issue links to "JSMDC-3753 (JIRA Server (Bulldog))" [ 416276 ]
            Louis Cruz made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 564835 ]
            Louis Cruz made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 512853 ]
            Ting made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 508560 ]
            Julien Rey made changes -
            Link New: This issue is related to JSDSERVER-6909 [ JSDSERVER-6909 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012956 ] New: JAC Suggestion Workflow 3 [ 3650611 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Nakul Razdan made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 429527 ]
            Nakul Razdan made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 429527 ]
            SET Analytics Bot made changes -
            UIS Original: 210 New: 226
            Przemyslaw Czuj (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Resolved [ 5 ]

              rranjan2 Ritesh Ranjan (Inactive)
              cteh Ting
              Votes:
              112 Vote for this issue
              Watchers:
              54 Start watching this issue

                Created:
                Updated:
                Resolved: