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  1. Jira Service Management Data Center
  2. JSDSERVER-4258

Automation - Improve Edit Issue Action

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, there are limited options for Edit Issue action. Only the following fields can be edited during the automation:

      • Assignee
      • Component/s
      • Labels
      • Linked issues
      • Priority
      • Description
      • Summary
      • Environment
      • Due Date

      Suggest Resolution

      The options on Edit Issue action should include all the fields configure in Screen, including Labels, Issue Security Level, custom fields and etc.

              rranjan2 Ritesh Ranjan (Inactive)
              cteh Ting (Chiou Ting Teh)
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                Created:
                Updated:
                Resolved: