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Bug
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Resolution: Fixed
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Low
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6.0.8
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6
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NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
When an attempt is made to use the Notification Helper to debug a "why is JIRA refusing to send email" problem, a modal dialog appears over the page which is larger than the page as per the attached screen.
For reasons unknown scrolling of the screen is disabled, and so it is impossible to reach whatever "ok" or "cancel" buttons that might allow the user to continue.
This renders the Notification Helper less helpful.
Workaround
Resize/Maximize the browser window to view the complete content of the dialog.
Put it in fullscreen mode if maximizing doesn't help.
- duplicates
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JRACLOUD-65632 Can not scroll on dialogue boxes
- Closed
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HELIX-303 Loading...
- is duplicated by
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JRACLOUD-65715 Scroll issue using Chrome on Mac
- Closed
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JRASERVER-34463 Can not add Link issue on JIRA on Browser.
- Closed
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JRASERVER-35582 Notification helper dialog should fit on the screen.
- Closed
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JRASERVER-39185 Permission Helper Window Not Completely Visible at 100% Zoom Level
- Closed
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JRASERVER-39968 the Notification Helper for Issue can not find submit button and close link
- Closed
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JRASERVER-42258 The Link Issue dialog footer is not rendered properly, making it hard to link issues.
- Closed
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JRASERVER-45003 Link Issue dialog is off the screen under certain circumstances
- Closed
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JRASERVER-45664 "Link" window doesn't fit in smaller resolution.
- Closed
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JRASERVER-45912 Link and Cancel buttons not visible on "Link Issue" modal window
- Closed
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JRASERVER-59485 Unable to submit oversized "Link issue" dialog
- Closed
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JRASERVER-60389 Linking Issues using Chrome browser
- Closed
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JDEV-35859 Loading...
- relates to
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JRACLOUD-34955 "Notification Helper" UI disables scroll, places OK off screen
- Closed
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JRASERVER-39185 Permission Helper Window Not Completely Visible at 100% Zoom Level
- Closed
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JRASERVER-36993 Permission Helper screen should be scrollable
- Closed
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JRASERVER-40616 Permission helper dialog box goes off screen
- Closed
- included in
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CPU-408 JIRA 7.2.0-OD-04-029