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  1. Jira Data Center
  2. JRASERVER-25092

Searching JIRA issues for special characters (in text fields) does not work, even if these characters have been properly escaped in a quick, simple or advanced (i.e. JQL) search.

XMLWordPrintable

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      If you attempt to search JIRA issues for special characters (in text fields), using properly escaped special character syntax (see our documentation on Escaping Special Characters when performing text searches for details), no results are retrieved, even when JIRA issues containing these characters (in the relevant text fields) actually do exist.

      It seems this problem is a bug (and that this functionality should exist in JIRA) because when you attempt to perform a Simple or Quick search like:

      \[

      and you switch to Advanced search, this search term gets resolved to the properly escaped JQL syntax:

      summary ~ "\\[" OR description ~ "\\[" OR comment ~ "\\["

      Further to this it's been found that not only escaping [ does not work, but other characters don't escape correctly.

      We tested the following special characters in our documentation only to find that most of them do not work:

      one+ two- three& four| five! six( seven) eight{ nine} ten[ eleven] twelve^ thirteen~ fifteen* sixteen? seventeen\

      Doing special character searches have the following problems with escaping:

      summary ~ "one\\+" (works)
summary ~ "two\\-" (works)
summary ~ "three\\&" (works)
summary ~ "four\\|" (works)
summary ~ "five\\!" (doesn't work)
summary ~ "six\\(" (doesn't work)
summary ~ "seven\\)" (doesn't work)
summary ~ "eight\\{" (doesn't work)
summary ~ "nine\\}" (doesn't work)
summary ~ "ten\\[" (doesn't work)
summary ~ "eleven\\]" (doesn't work)
summary ~ "twelve\\^" (doesn't work)
summary ~ "thirteen\\~" (works)
summary ~ "fifteen\\*" (works)
summary ~ "sixteen\\?" (doesn't work)
summary ~ "seventeen\u005C" (doesn't work) (special case where \\\ does not work either)

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-25092

            Searching JIRA issues for special characters (in text fields) does not work, even if these characters have been properly escaped in a quick, simple or advanced (i.e. JQL) search.

            XMLWordPrintable

                NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

                If you attempt to search JIRA issues for special characters (in text fields), using properly escaped special character syntax (see our documentation on Escaping Special Characters when performing text searches for details), no results are retrieved, even when JIRA issues containing these characters (in the relevant text fields) actually do exist.

                It seems this problem is a bug (and that this functionality should exist in JIRA) because when you attempt to perform a Simple or Quick search like:

                \[

                and you switch to Advanced search, this search term gets resolved to the properly escaped JQL syntax:

                summary ~ "\\[" OR description ~ "\\[" OR comment ~ "\\["

                Further to this it's been found that not only escaping [ does not work, but other characters don't escape correctly.

                We tested the following special characters in our documentation only to find that most of them do not work:

                one+ two- three& four| five! six( seven) eight{ nine} ten[ eleven] twelve^ thirteen~ fifteen* sixteen? seventeen\

                Doing special character searches have the following problems with escaping:

                summary ~ "one\\+" (works)
summary ~ "two\\-" (works)
summary ~ "three\\&" (works)
summary ~ "four\\|" (works)
summary ~ "five\\!" (doesn't work)
summary ~ "six\\(" (doesn't work)
summary ~ "seven\\)" (doesn't work)
summary ~ "eight\\{" (doesn't work)
summary ~ "nine\\}" (doesn't work)
summary ~ "ten\\[" (doesn't work)
summary ~ "eleven\\]" (doesn't work)
summary ~ "twelve\\^" (doesn't work)
summary ~ "thirteen\\~" (works)
summary ~ "fifteen\\*" (works)
summary ~ "sixteen\\?" (doesn't work)
summary ~ "seventeen\u005C" (doesn't work) (special case where \\\ does not work either)

                        ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
                        jrotenstein JohnA
                        Votes:
                        88 Vote for this issue
                        Watchers:
                        148 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
                            jrotenstein JohnA
                            Affected customers:
                            88 This affects my team
                            Watchers:
                            148 Start watching this issue

                              Created:
                              Updated:
                              Resolved: