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Details

Type: Suggestion
Resolution: Unresolved
Fix Version/s: None
Component/s: JQL
Labels:
None

UIS:
11
Support reference count:
11
Current Status:

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Atlassian Update – 11 May 2019

Hi everyone,

Thank you for highlighting the inconsistency in our documentation. We've updated the documentation regarding special characters in Jira 8.x and 7.x releases as described in JRASERVER-63730.

You cannot search for special characters because they're not stored in the index. The index only keeps text and numbers. In versions before 8.x you could use special characters to combine two separate terms into a phrase, for example "Jira+Software" or "Jira/Software". The exact phase search has changed in JIra 8.0. You can check our documentation for more details.

Katarzyna Derenda
Product manager, Jira Server

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Atlassian Update – 11 May 2019 Hi everyone, Thank you for highlighting the inconsistency in our documentation. We've updated the documentation regarding special characters in Jira 8.x and 7.x releases as described in JRASERVER-63730 . You cannot search for special characters because they're not stored in the index. The index only keeps text and numbers. In versions before 8.x you could use special characters to combine two separate terms into a phrase, for example "Jira+Software" or "Jira/Software". The exact phase search has changed in JIra 8.0. You can check our documentation for more details. Katarzyna Derenda Product manager, Jira Server
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Description

Problem Definition

Unable to search using JQL for strings containing special characters. The proper escape characters were used. Example of string:

[Toto]

Search using JQL below:

summary ~ "\\[Toto\\]"

Expected Results

[TOTO] test 1
Test 2[Toto]
[Toto]test 3

Actual Results

[TOTO] test 1
Test 2[Toto]
[Toto]test 3
toto test 4
"toto" test 5

As seen from the actual results, searching for :

summary ~ "\\[Toto\\]"

is the same as searching for

summary ~ "Toto"

Workaround

Search using the custom field ID instead. The custom field ID is usually shown beside the custom field name when typing it in Advanced Searching.

Attachments

Issue Links

is a regression of

JRASERVER-25092 Searching JIRA issues for special characters (in text fields) does not work, even if these characters have been properly escaped in a quick, simple or advanced (i.e. JQL) search.

Closed

is cloned from

JRASERVER-69053 JQL Search Special Character Returning Wrong Results

Gathering Impact

relates to

JRASERVER-40790 Searching for JIRA issues containing special characters (in text fields)

Closed

is related to: SSE-601 Loading...

mentioned in: Page Loading...; Page Loading...

(1 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Lenard Lee

Votes:: 352 Vote for this issue

Watchers:: 169 Start watching this issue

Dates

Created:: 31/Oct/2017 3:18 PM

Updated:: 15 hours ago

As a Jira user, I want to be able to run a JQL search with special characters