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  1. Jira Platform Cloud
  2. JRACLOUD-69810

Time tracking format of logged-time does not respect Time Tracking setting in Activity > Worklog section

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      Atlassian - 7th May 2021

      Hi everyone

      Work has begun on global time tracking settings! This ticket is a priority for our team and we are working hard to fix the global settings page for time tracking. 

      Make sure to watch this ticket for updates on our progress

      Regards,
      Atlassian

      Summary

      The New issue view does not respect the global settings for time tracking. If one chooses the Time display format as hours in Global Settings, New Issue View will still show it in Pretty format (weeks, days, hours)

      Environment

      Jira Software Cloud

      Steps to Reproduce

      1. Navigate to Global SettingsTime Tracking and set Time display format as hours
      2. Create a Scrum project, an issue in that project and log some work (more than 10 hours)
      3. From the Board View click on one issue to open it in the New Issue View

      Expected Results

      The Time Tracking section in the view should show the time logged in hours, as defined in the global settings

      Actual Results

      The Time Tracking section in the view shows the time logged in weeks, days, hours, minutes (Pretty view)

      Workaround

      There is no direct workaround. One can click on the issue key in order to open it in a separate page where the Time Tracking section uses the global setting

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              2239430e27fb Ahmud Auleear
              clionte Claudiu Lionte (Inactive)
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                Created:
                Updated: