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  1. Jira Cloud
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-69810

Time tracking format of logged-time does not respect Time Tracking setting in Activity > Worklog section

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    Description

      Atlassian - 7th May 2021

      Hi everyone

      Work has begun on global time tracking settings! This ticket is a priority for our team and we are working hard to fix the global settings page for time tracking. 

      Make sure to watch this ticket for updates on our progress

      Regards,
      Atlassian

      Summary

      The New issue view does not respect the global settings for time tracking. If one chooses the Time display format as hours in Global Settings, New Issue View will still show it in Pretty format (weeks, days, hours)

      Environment

      Jira Software Cloud

      Steps to Reproduce

      1. Navigate to Global Settings → Time Tracking and set Time display format as hours
      2. Create a Scrum project, an issue in that project and log some work (more than 10 hours)
      3. From the Board View click on one issue to open it in the New Issue View

      Expected Results

      The Time Tracking section in the view should show the time logged in hours, as defined in the global settings

      Actual Results

      The Time Tracking section in the view shows the time logged in weeks, days, hours, minutes (Pretty view)

      Workaround

      There is no direct workaround. One can click on the issue key in order to open it in a separate page where the Time Tracking section uses the global setting

      Attachments

        1. image-2023-01-13-17-41-25-542.png
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        2. screenshot-1.png
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        3. screenshot-2.png
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        4. screenshot-3.png
          screenshot-3.png
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        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-69310 New issue detail view won't display the Time estimate in hours

          • Medium - Medium priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-71744 The Logged time doesn't follow the Time display format in the new issue view.

          • Low - Low priority issues
          • Closed
          is related to

          Sub-task - The sub-task of the issue JRACLOUD-71304 New issue view: custom date/time format setting not respected in the new view

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-69369 Default unit for time tracking not working

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-76341 Work log displays the timezone in Sydney format (GMT+10)

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-77988 Time Tracking (Log Work) date format does not respect the time format set as per the Language setting

          • Medium - Medium priority issues
          • Gathering Impact
          mentioned in

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          Activity

            People

              2239430e27fb Ahmud Auleear
              clionte Claudiu Lionte (Inactive)
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              Dates

                Created:
                Updated: