Currently, there is no way of having a report generated to calculate how long an issue was in a particular status. This will help to identify best performers and issues which do not follow the correct timeline of an issue.
Implement reports that could:
- Order issues by resolution time (to identify long running/complex ones)
- Order issues by users and times they took to solve issues assigned to them.
- Order issues by projects to identify what not keeping up with project timeline/delaying the project.
To utilise the tab Transitions when viewing an issue. However, this is only available issue by issue.