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  1. Atlassian Guard
  2. ACCESS-1831

Ability to export/display Last Authenticated date to the User’s last active dates

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      User Problem

      Org Admins want to manage the number of users and their license seats, and having Last authenticated is essential to better manage users in one's organization.

      Currently, users often use the Last Active values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations.

      • ID-8132: Managed account last activity date for Trello users without product access
      • JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)
      • JSDCLOUD-9979 Last Activity date not updated for users with only site access

      This behavior is affecting especially those who are automating the process.

      Suggested Solutions

      1. ability to show or export(csv) "Last Authenticated" in User/Managed user page.

      Current Workarounds

      No way to obtain the Last authenticated information
      API is also requested: https://jira.atlassian.com/browse/ACCESS-1682

            [ACCESS-1831] Ability to export/display Last Authenticated date to the User’s last active dates

            Masayuki Abe added a comment -

            A product limit exists with a maximum of 150000 accounts for an organization. Accounts that have not accessed the site and have been deactivated must have their accounts deleted before the limit is reached.

            Our organization needs to get the “Last Authenticated date” for 40000 accounts that are JSM customers, so please implement this feature.

            Masayuki Abe added a comment - A product limit exists with a maximum of 150000 accounts for an organization. Accounts that have not accessed the site and have been deactivated must have their accounts deleted before the limit is reached. Our organization needs to get the “Last Authenticated date” for 40000 accounts that are JSM customers, so please implement this feature.

              Unassigned Unassigned
              38f0fdb790c2 K. Ariga
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                Created:
                Updated: