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  1. Jira Service Management Data Center
  2. JSDSERVER-959

Changing Service Desk Customers to JIRA/Confluence Users

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently it is not possible to change Service Desk Customer to JIRA/Confluence users in Cloud. in JIRA server, it is possible to achieve this by adding the customers to a user group and enabling the application access for them. This feature should be available for Cloud as this is not an uncommon request.

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          Aulia Fajri
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          Aulia Fajri
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          Aulia Fajri

              Unassigned Unassigned
              vchin Vincent Chin (Inactive)
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                Created:
                Updated:
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