Changing Service Desk Customers to JIRA/Confluence Users

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently it is not possible to change Service Desk Customer to JIRA/Confluence users in Cloud. in JIRA server, it is possible to achieve this by adding the customers to a user group and enabling the application access for them. This feature should be available for Cloud as this is not an uncommon request.

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              Assignee:
              Unassigned
              Reporter:
              Vincent Chin (Inactive)
              Votes:
              67 Vote for this issue
              Watchers:
              62 Start watching this issue

                Created:
                Updated:
                Resolved: