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  1. Identity
  2. ID-281

Service Desk's Customers don't appear when 'All access levels' filter is selected

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Details

    • Bug
    • Resolution: Not a bug
    • Low
    • None
    • None

    Description

      Summary

      On the User Management, Service Desk's Customers (with restricted portal access only) don't appear when no filter is selected, which technically should display all users. They only appear when the 'Restricted portal' option is selected.

      Steps to Reproduce

      1. Go to the User Management
      2. In the 'Users' tab clear all selected filters

      Expected Results

      Service Desk's Customer should appear alongside JIRA users.

      Actual Results

      Only JIRA users appear when no filters are applied.

      Workaround

      Select the 'Restricted portal' filter.

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              Unassigned Unassigned
              fwillig Felipevsw (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: