Changing Service Desk Customers to JIRA/Confluence Users

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    NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

    Currently it is not possible to change Service Desk Customer to JIRA/Confluence users in Cloud. in JIRA server, it is possible to achieve this by adding the customers to a user group and enabling the application access for them. This feature should be available for Cloud as this is not an uncommon request.

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          Assignee:
          Unassigned
          Reporter:
          Vincent Chin (Inactive)
          Votes:
          67 Vote for this issue
          Watchers:
          61 Start watching this issue

            Created:
            Updated:
            Resolved: