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  1. Jira Service Management Cloud
  2. JSDCLOUD-1053

Ability to convert accounts between Service Desk customers and regular JIRA users

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When an administrator wants to grant full JIRA access to an existing Service Desk customer, they need to set up a new account for them. It would be handy if they could simply grant them a license seat and convert them into a regular user.
      It's the same the other way round, while it would be useful to revoke JIRA access from a user and make them only a Customer.

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          duplicates

          Suggestion - JSDCLOUD-959 Changing Service Desk Customers to JIRA/Confluence Users

          • Closed
          is related to

          Suggestion - JSDSERVER-1053 Ability to convert accounts between Service Desk customers and regular JIRA users

          • Closed

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              Unassigned Unassigned
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
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