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  1. Jira Service Management Data Center
  2. JSDSERVER-1053

Ability to convert accounts between Service Desk customers and regular JIRA users

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Details

    • Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When an administrator wants to grant full JIRA access to an existing Service Desk customer, they need to set up a new account for them. It would be handy if they could simply grant them a license seat and convert them into a regular user.
      It's the same the other way round, while it would be useful to revoke JIRA access from a user and make them only a Customer.

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        Issue Links

          duplicates

          Suggestion - JSDSERVER-959 Changing Service Desk Customers to JIRA/Confluence Users

          • Closed
          relates to

          Suggestion - JSDCLOUD-1053 Ability to convert accounts between Service Desk customers and regular JIRA users

          • Closed

          Activity

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              Unassigned Unassigned
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
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