Ability to convert accounts between Service Desk customers and regular JIRA users

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: None
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When an administrator wants to grant full JIRA access to an existing Service Desk customer, they need to set up a new account for them. It would be handy if they could simply grant them a license seat and convert them into a regular user.
      It's the same the other way round, while it would be useful to revoke JIRA access from a user and make them only a Customer.

            Assignee:
            Unassigned
            Reporter:
            Dobroslawa Wierzbicka (Inactive)
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              Created:
              Updated:
              Resolved: