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  1. JIRA Service Desk Server
  2. JSDSERVER-816

Ability to "Brand" The Main Portal



    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.


      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, we are able to Brand the Customer Portal of a Service Desk Project where we could choose our own Logo. Hence, it would be useful if we could brand the Main Portal as well. Some screenshot below;

      • The Main Portal
      • A Service Desk Project's Customer Portal after Branding:

      1. Due to the Main Portal could not be Branded, the My Request page would not follow the customized look of a Customer Portal as it holds Requests from another portal as well.

      2. The Customer Profile theme is also affected, in which it will follow the theme from which it's redirected to. For example:

      • from Customer Portal -> click Profile: the Profile theme inherits the Customer Portal's customized theme
      • from My Request -> click Profile: the Profile theme inherits the My Request theme, which is the default theme


        1. mainportal.PNG
          42 kB
          Julian Rahmadiputra
        2. myrequest.PNG
          35 kB
          Julian Rahmadiputra
        3. myrequest.PNG
          23 kB
          Julian Rahmadiputra
        4. portal.PNG
          28 kB
          Julian Rahmadiputra

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              • Assignee:
                jrahmadiputra Julian Rahmadiputra
              • Votes:
                8 Vote for this issue
                16 Start watching this issue


                • Created: