• Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • None
    • Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      We have our own logo added to Servicedesk. The bar is automatically set to yellow: Great.
      But when logging in as a customer and clicking on 'my requests', the default jira servicedesk logo + brandcolor are shown.
      This gives a inconsitent feeling and seems a bug?

      Will this be fixed in the near future?

            [JSDSERVER-839] Look and feel not consitent

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305182 ] New: JAC Bug Workflow v3 [ 3125702 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059118 ] New: JSD Bug Workflow v5 - TEMP [ 2305182 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056517 ] New: JSD Bug Workflow v5 [ 2059118 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956100 ] New: JSD Bug Workflow v5 - TEMP [ 2056517 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615719 ] New: JSD Bug Workflow v5 [ 1956100 ]
            jonah (Inactive) made changes -
            Description Original: We have our own logo added to Servicedesk. The bar is automatically set to yellow: Great.
            But when logging in as a customer and clicking on 'my requests', the default jira servicedesk logo + brandcolor are shown.
            This gives a inconsitent feeling and seems a bug?

            Will this be fixed in the near future?
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-839].
              {panel}

            We have our own logo added to Servicedesk. The bar is automatically set to yellow: Great.
            But when logging in as a customer and clicking on 'my requests', the default jira servicedesk logo + brandcolor are shown.
            This gives a inconsitent feeling and seems a bug?

            Will this be fixed in the near future?
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-839 [ JSDCLOUD-839 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602869 ] New: JSD Bug Workflow v4 [ 1615719 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398565 ] New: JSD Bug Workflow v2 [ 1602869 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal [ 26191 ]
            Component/s Original: Customer Portal - Customisation [ 38491 ]

              Unassigned Unassigned
              e9b9170fc160 Floris van Woudenberg
              Affected customers:
              2 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: