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  1. JIRA Service Desk Server
  2. JSDSERVER-617

Customizable notification templates for Service Desk

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      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a customer I would like to be able to have different email templates used to email different groups (i.e. developers versus end-users) on issue events.

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              Assignee:
              Unassigned
              Reporter:
              jhuynh Joseph Huynh [Atlassian] (Inactive)
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