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Type: Suggestion
Resolution: Duplicate
Fix Version/s: None
Component/s: Email - Outgoing
Labels:
- affects-cloud
- affects-server
- sdt
- srl

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

As a customer I would like to be able to have different email templates used to email different groups (i.e. developers versus end-users) on issue events.

derived from

JSDSERVER-4418 Provide ability to customize Service Desk notifications

Closed

is duplicated by

JSDSERVER-983 Ability to modify the footer of notification sent to customers

Closed

is related to

JSDSERVER-218 Provide the ability to customize Jira Service Desk notifications

Closed

JSDSERVER-982 Ability to remove or change customer facing references to Atlassian and JIRA

Closed

JSDSERVER-1012 Possibility to hide/disable the customer portal and help center

Gathering Interest

relates to

JSDCLOUD-617 Customizable notification templates for Service Desk

Closed

JSDSERVER-1184 Customer e-mail template

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(2 relates to, 6 mentioned in)

Assignee:: Unassigned
Reporter:: Joseph Huynh (Inactive)
Votes:: 154 Vote for this issue
Watchers:: 101 Start watching this issue

Created:: 01/Jul/2014 8:37 AM
Updated:: 19/Sep/2019 5:56 AM
Resolved:: 01/Feb/2017 10:39 PM

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