Details
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Bug
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Resolution: Duplicate
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Low
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None
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3.14.2, 3.15.1
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Severity 3 - Minor
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Description
Summary
Values for SLA metric are blank in Printable, HTML and CSV export formats
Steps to Reproduce
- Go to Issues > Search for Issues
- Include SLA metric fields as columns
- Filter issues that have values for SLA metric fields
- Click Export > Printable or HTML (Current Fields) or even CSV
Expected Results
SLA values get exported.
Actual Results
SLA values are blank (not exported):
Notes
This behaviour was not present in some previous versions (tested with Service Desk 3.11.1):
Attachments
Issue Links
- duplicates
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- Closed
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