Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-3613

Allow For Selecting Customer Request Types When Moving Issues Between SD Projects

    XMLWordPrintable

Details

    • 143
    • 15
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, when moving an issue to another Service Desk project, you only have the option to change the issue type. It would be nice if you had the option of choosing the customer request type from the project that you are moving the issue to

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-5025 Request Type is set to "No Match" when moving issues between Service Desk Projects

          • Low - Low priority issues
          • Closed
          has a derivative of

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-6403 Moving from a non-JSD project to a JSD project does not ask for the customer request type to be set.

          • Low - Low priority issues
          • Gathering Impact
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1633 Request Type value is "No Match" when being moved.

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - JSDCLOUD-3613 Allow For Selecting Customer Request Types When Moving Issues Between SD Projects

          • Future Consideration
          was split into

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-6403 Moving from a non-JSD project to a JSD project does not ask for the customer request type to be set.

          • Low - Low priority issues
          • Gathering Impact
          causes

          CST-6485 Loading...

          mentioned in

          Page Loading...

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              jaguilar Javier Aguilar (Inactive)
              Votes:
              70 Vote for this issue
              Watchers:
              56 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync