-
Suggestion
-
Resolution: Fixed
-
143
-
15
-
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Currently, when moving an issue to another Service Desk project, you only have the option to change the issue type. It would be nice if you had the option of choosing the customer request type from the project that you are moving the issue to
- duplicates
-
JSDSERVER-5025 Request Type is set to "No Match" when moving issues between Service Desk Projects
- Closed
- has a derivative of
-
JSDSERVER-6403 Moving from a non-JSD project to a JSD project does not ask for the customer request type to be set.
- Gathering Impact
- is related to
-
JSDSERVER-1633 Request Type value is "No Match" when being moved.
- Closed
- relates to
-
JSDCLOUD-3613 Allow For Selecting Customer Request Types When Moving Issues Between SD Projects
- Closed
- was split into
-
JSDSERVER-6403 Moving from a non-JSD project to a JSD project does not ask for the customer request type to be set.
- Gathering Impact
- causes
-
CST-6485 Loading...