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  1. Jira Service Management Data Center
  2. JSDSERVER-6403

Moving from a non-JSD project to a JSD project does not ask for the customer request type to be set.

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      Prior to 3.7.0 the request type field would never show on the move screen. As of 3.7.0 this field now appears when moving issues between JSD projects.

      But moving from a non-JSD project to a JSD project does not ask for the customer request type to be set and that is the issue which needs to be fixed.

      Workaround

      Currently there is no known workaround for this behavior.

          Form Name

            [JSDSERVER-6403] Moving from a non-JSD project to a JSD project does not ask for the customer request type to be set.

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            Labels Original: non-warranty New: non-warranty ril
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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955130 ]
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            UIS Original: 3 New: 4
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
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            UIS Original: 3 New: 2
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            UIS Original: 2 New: 3

              Unassigned Unassigned
              msingh3@atlassian.com Mandeep Singh
              Affected customers:
              7 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated: