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Details

Type: Suggestion
Resolution: Duplicate
Component/s: Issue View, Request Type Configuration
Labels:
- IWT
- affects-server

UIS:
46
Support reference count:
28
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Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Currently, when moving an issue to another Service Desk project, you only have the option to change the issue type. It would be nice if you had the option of choosing the customer request type from the project that you are moving the issue to

Attachments

Issue Links

causes

JSDCLOUD-9944 Issues moved to ITSM projects don't have a ticket category

Closed

duplicates

JSDCLOUD-5025 Request Type is set to "No Match" when moving issues between Service Desk Projects

Closed

JSDCLOUD-1835 Update request type upon issue type change.

In Progress

JSDCLOUD-3417 Issue Moved notification

Closed

is related to

JSDCLOUD-3417 Issue Moved notification

Closed

JSDSERVER-3613 Allow For Selecting Customer Request Types When Moving Issues Between SD Projects

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...

(1 is related to, 3 mentioned in)

Activity

People

Assignee:: Rachel Crossman

Reporter:: Javier Aguilar (Inactive)

Votes:: 109 Vote for this issue

Watchers:: 84 Start watching this issue

Dates

Created:: 30/Mar/2016 11:35 PM

Updated:: 2 days ago 4:48 AM

Resolved:: 2 days ago 3:59 AM