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Suggestion
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Resolution: Duplicate
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46
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28
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Currently, when moving an issue to another Service Desk project, you only have the option to change the issue type. It would be nice if you had the option of choosing the customer request type from the project that you are moving the issue to
- causes
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JSDCLOUD-9944 Issues moved to ITSM projects don't have a ticket category
- Closed
- duplicates
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JSDCLOUD-5025 Request Type is set to "No Match" when moving issues between Service Desk Projects
- Closed
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JSDCLOUD-1835 Update request type upon issue type change.
- Closed
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JSDCLOUD-3417 Issue Moved notification
- Closed
- is related to
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JSDCLOUD-3417 Issue Moved notification
- Closed
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JSDSERVER-3613 Allow For Selecting Customer Request Types When Moving Issues Between SD Projects
- Closed