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  1. Jira Service Management Data Center
  2. JSDSERVER-3424

Add the ability to search for other fields on Customer Portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Currently it's only possible to search issues based on their status and request type. It would be great to be possible to sort issue base on other fields, like priority and etc.

            [JSDSERVER-3424] Add the ability to search for other fields on Customer Portal

            SET Analytics Bot made changes -
            UIS Original: 55 New: 54
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            Support reference count Original: 13 New: 31
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            UIS Original: 83 New: 55
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            UIS Original: 55 New: 83
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            Marc Dacanay made changes -
            Labels Original: affects-cloud affects-server pse-request New: affects-cloud affects-server pse-request ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976633 ]
            SET Analytics Bot made changes -
            UIS Original: 54 New: 80
            Shova Acharya made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 972401 ]

              Unassigned Unassigned
              pjunior Paulo Junior (Inactive)
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                Created:
                Updated: