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Suggestion
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Resolution: Low Engagement
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None
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1
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1
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
In "My Request" section in the customer portal, we can't filter our demand by any fields.
Basically, it will be nice to filter by the primary key our request or by other field to increase the customer experience in the user portal.
- incorporates
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JSDSERVER-3424 Add the ability to search for other fields on Customer Portal
- Gathering Interest
- is related to
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JSDSERVER-1330 Showing Issue Key in the Customer Portal
- Closed
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JSDSERVER-1615 Add issue key to portal My Request screen
- Closed
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JSDSERVER-1777 Customer portal/My requests does not show issue number
- Closed
- relates to
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JSDCLOUD-1800 Filter by the primary key in the Customer Portal
- Closed