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  1. Jira Service Management Data Center
  2. JSDSERVER-1615

Add issue key to portal My Request screen

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We have weekly calls with our customers and review all tickets, We reference them by their issue key. We would like this to display in the customer portal on the My Request page so the customer can easily find the issue. Currently, if issues have similair descriptions they have to click into the issue to see the reference number.

        1. My Requests.png
          My Requests.png
          83 kB

            [JSDSERVER-1615] Add issue key to portal My Request screen

            vwong added a comment -

            This feature is released on JIRA Service Desk 3.1.0-OD-10.
            Release notes for this feature can be found here: https://confluence.atlassian.com/display/SERVICEDESKCLOUD/2016/01/08/Improved+My+Requests+page

            vwong added a comment - This feature is released on JIRA Service Desk 3.1.0-OD-10. Release notes for this feature can be found here: https://confluence.atlassian.com/display/SERVICEDESKCLOUD/2016/01/08/Improved+My+Requests+page

              Unassigned Unassigned
              49d3272d460c Jenifer Kuntz
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                Created:
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