Add issue key to portal My Request screen

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We have weekly calls with our customers and review all tickets, We reference them by their issue key. We would like this to display in the customer portal on the My Request page so the customer can easily find the issue. Currently, if issues have similair descriptions they have to click into the issue to see the reference number.

        1. My Requests.png
          83 kB
          Jenifer Kuntz

            Assignee:
            Unassigned
            Reporter:
            Jenifer Kuntz
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            11 Vote for this issue
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              Created:
              Updated:
              Resolved: