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Support reference count:
1
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

In "My Request" section in the customer portal, we can't filter our demand by any fields.

Basically, it will be nice to filter by the primary key our request or by other field to increase the customer experience in the user portal.

duplicates

JSDCLOUD-3424 Add the ability to search for other fields on Customer Portal

incorporates

JSDCLOUD-3424 Add the ability to search for other fields on Customer Portal

is related to

JSDCLOUD-1330 Showing Issue Key in the Customer Portal

JSDCLOUD-1615 Add issue key to portal My Request screen

JSDCLOUD-1777 Customer portal/My requests does not show issue number

JSDSERVER-1800 Filter by the primary key in the Customer Portal

(1 is related to)