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  1. Jira Service Management Data Center
  2. JSDSERVER-303

As a service desk customer portal user I would like to change my language

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Atlassian Update – 3-Dec-2018

      The feature requested for Customers to be able to choose their own language from the Customer Portal was implemented in Service Desk 3.3 and we will proceed to close this issue now. If you have additional feedback on this or any other requested internationalization/translation-related functions, please direct it the request Multilingual Service Desk.

      Best regards
      René Chiquete - Atlassian Support.

       
      In the the new self-service profile screen only the timezone can be changed.
      I suppose you could still use the regular JIRA interface to achieve this. But there is problem with the Activity Stream when the user is restricted to the Customer Portal.

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-820 No way for free customers to set their locale

          • High - High priority issues
          • Closed

          Suggestion - JSDSERVER-304 Ability to change the prefered JIRA language in my profile settings

          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-820 No way for free customers to set their locale

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-99 Customer portal doesn't honor translated statuses of the issue

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - JSDCLOUD-303 As a service desk customer portal user I would like to change my language

          • Closed

          Suggestion - JSDSERVER-304 Ability to change the prefered JIRA language in my profile settings

          • Closed

          Suggestion - JSDSERVER-819 Provide multilanguage support for Service Desk

          • Closed

          Suggestion - JSDSERVER-832 No language select in Customer portal for user

          • Closed
          mentioned in

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