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  1. Jira Service Management Data Center
  2. JSDSERVER-99

Customer portal doesn't honor translated statuses of the issue

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      Hi.

      Not sure if that is either bug or not, but seems Jira Service Desk Customer Portal should honor translated statuses fields:

      I.e in templates/soy/viewport/request-details.soy

      237                     {if $activity.status}
238                         {call .getUpdateResolutionText}
239                             {param p1}<strong>{$activity.status |escapeHtml}</strong>{/param}
240                             {param p2}<strong>{$activity.resolution |escapeHtml}</strong>{/param}
241                         {/call}
242                     {else}

      $activity.status and $activity.resolution should normally use translated version if translation already exist in Jira

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1877 Deleted status causes 500 error NullPointerException in customer portal

          • Low - Low priority issues
          • Closed

          Suggestion - JSDSERVER-303 As a service desk customer portal user I would like to change my language

          • Closed
          was cloned as

          DESK-1845 Loading...

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              knguyen@atlassian.com Kha Nguyen (Inactive)
              591f2ac5d427 Ivan Sinitsin
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                Updated:
                Resolved:

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