Hi.

      Not sure if that is either bug or not, but seems Jira Service Desk Customer Portal should honor translated statuses fields:

      I.e in templates/soy/viewport/request-details.soy

      237                     {if $activity.status}
      238                         {call .getUpdateResolutionText}
      239                             {param p1}<strong>{$activity.status |escapeHtml}</strong>{/param}
      240                             {param p2}<strong>{$activity.resolution |escapeHtml}</strong>{/param}
      241                         {/call}
      242                     {else}
      

      $activity.status and $activity.resolution should normally use translated version if translation already exist in Jira

          Form Name

            [JSDSERVER-99] Customer portal doesn't honor translated statuses of the issue

            No work has yet been logged on this issue.

              knguyen@atlassian.com Kha Nguyen (Inactive)
              591f2ac5d427 Ivan Sinitsin
              Affected customers:
              7 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: