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  1. Jira Service Management Data Center
  2. JSDSERVER-832

No language select in Customer portal for user

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Atlassian Update – 3-Dic-2018

      The feature requested for Customers to be able to choose their own language from the Customer Portal was implemented in Service Desk 3.3 and we will proceed to close this issue now. If you have additional feedback on this or any other requested internationalization/translation-related functions, please direct it the request Multilingual Service Desk where all the interest and feedback for these type of unctions is currently being gathered.

      Best regards
      René Chiquete - Atlassian Support.

      We know that static elements of JIRA and JIRA Service Desk are translated by the user language select (after admin install needed language pack), but why there is no option for customer/user to select language in Customer Portal, without entering JIRA?
      The problem is both in JSD 1.2.x and 2.0.2.
      Or do we have to implement it in our plugin https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.jsd-extender

      Regards
      Piotr Mazij
      InTENSO

      [UPDATE 13.March 2017] - the case is no longer desired and may be closed, as we implemented language switcher in our plugin

      Translation for JIRA Service Desk 

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1937 Changing the system language in JIRA does not translate everything on a Service Desk portal.

          • Low - Low priority issues
          • Gathering Impact

          Suggestion - JSDSERVER-303 As a service desk customer portal user I would like to change my language

          • Closed
          relates to

          Suggestion - JSDCLOUD-832 No language select in Customer portal for user

          • Closed

          Suggestion - JSDSERVER-819 Provide multilanguage support for Service Desk

          • Closed

          Suggestion - JSDSERVER-912 Notification mails language should be depending on customers language properties

          • Closed
          mentioned in

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              Unassigned Unassigned
              piotr.mazij1 Piotr Mazij
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