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  1. Jira Service Management Cloud
  2. JSDCLOUD-832

No language select in Customer portal for user

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    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for raising your feedback on this feature.

      We have released a feature to already perform thiswhich makes this request obsolete. More information can be found in https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.translation.jsd-translation/overview .

      With that, we're closing this ticket and if you have additional suggestions/questions, please let us know by commenting on this ticket or, raising a ticket via https://support.atlassian.com.

      Samriddhi Saumya
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We know that static elements of JIRA and JIRA Service Desk are translated by the user language select (after admin install needed language pack), but why there is no option for customer/user to select language in Customer Portal, without entering JIRA?
      The problem is both in JSD 1.2.x and 2.0.2.
      Or do we have to implement it in our plugin https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.jsd-extender

      Regards
      Piotr Mazij
      InTENSO

      [UPDATE 13.March 2017] - the case is no longer desired and may be closed, as we implemented language switcher in our plugin

      Translation for JIRA Service Desk 

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          duplicates

          Suggestion - JSDCLOUD-819 Multilingual Service Desk

          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1937 Changing the system language in JIRA does not translate everything on a Service Desk portal.

          • Low - Low priority issues
          • Closed

          Suggestion - JSDSERVER-832 No language select in Customer portal for user

          • Closed
          relates to

          Suggestion - JSDCLOUD-912 Notification mails language should be depending on customers language properties

          • Closed

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              Unassigned Unassigned
              piotr.mazij1 Piotr Mazij
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                Updated:
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