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  1. Jira Service Management Data Center
  2. JSDSERVER-820

No way for free customers to set their locale

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: High High
    • None
    • 2.0.2
    • Customer Portal

      Customers that sign up for free are unable to see the customer portal in their local language because those customers have no way of setting their locale.

      Something will need to be added to the profile page in the customer portal.

          Form Name

            [JSDSERVER-820] No way for free customers to set their locale

            Katrina Walser (Inactive) added a comment -

            Hi,

            We're tracking this issue at JSD-303. Please vote on and/or watch that issue for updates.

            Thanks,
            Kat

            Katrina Walser (Inactive) added a comment - Hi, We're tracking this issue at JSD-303 . Please vote on and/or watch that issue for updates. Thanks, Kat

            BenP added a comment -

            Same here.. global helpdesk requires customer-users to be able to select the locale in the user profile
            & my jira-administrators / servicedesk-agents to manage these settings for the customer-users on the SD settings (tab page 'people')

            BenP added a comment - Same here.. global helpdesk requires customer-users to be able to select the locale in the user profile & my jira-administrators / servicedesk-agents to manage these settings for the customer-users on the SD settings (tab page 'people')

            Stefan Motzo added a comment -

            @Edward Zhang: Can't it be upgraded as a blocker? It blocks all foreign users from submitting tickets?

            Stefan Motzo added a comment - @Edward Zhang: Can't it be upgraded as a blocker? It blocks all foreign users from submitting tickets?

              Unassigned Unassigned
              ezhang Ed Zhang (Automation)
              Affected customers:
              5 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: