Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-303

As a service desk customer portal user I would like to change my language

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Atlassian update as of 17th May 2017

      Hi all,

      We've recently made it possible to add multiple languages for your portal and have resolved this issue for JIRA Service Desk Cloud.

      Check out the new "Language Support" section to manage translations for both the customer portal and email notifications. Read more about it here

      Thanks again for your help in tackling this problem.

      Cheers,

      JIRA Service Desk Team

       

      Atlassian update as of 16th November 2016

      Hi all,

      Thanks for all your comments. There's certainly a lot of interest behind this feature!

      We would love to hear more from you on how your team shall add and maintain multiple languages on the portal. Understanding this will help us make the right thing that fits your needs perfectly.

      If you would like to help out, please take 2 minutes to answer these questions - https://jsd-beta.typeform.com/to/VS5QKT.

      Cheers,
      JIRA Service Desk Team

       


      In the the new self-service profile screen only the timezone can be changed.

      I suppose you could still use the regular JIRA interface to achieve this. But there is problem with the Activity Stream when the user is restricted to the Customer Portal.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              38754ddc40c7 angel
              Votes:
              106 Vote for this issue
              Watchers:
              70 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: