Hi all,

We've recently made it possible to add multiple languages for your portal and have resolved this issue for JIRA Service Desk Cloud.

Check out the new "Language Support" section to manage translations for both the customer portal and email notifications. Read more about it here. 

Thanks again for your help in tackling this problem.

Cheers,

JIRA Service Desk Team

Hi all,

Thanks for all your comments. There's certainly a lot of interest behind this feature!

We would love to hear more from you on how your team shall add and maintain multiple languages on the portal. Understanding this will help us make the right thing that fits your needs perfectly.

If you would like to help out, please take 2 minutes to answer these questions - https://jsd-beta.typeform.com/to/VS5QKT.

Cheers,
JIRA Service Desk Team

In the the new self-service profile screen only the timezone can be changed.

I suppose you could still use the regular JIRA interface to achieve this. But there is problem with the Activity Stream when the user is restricted to the Customer Portal.