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  1. Jira Service Management Data Center
  2. JSDSERVER-288

As a customer I want to be able to mention specific people easily in comments and descriptions

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It's possible to mention people in a comment or description, but you need to:

      1. Know the wiki markup to do it
      2. Know their username

      By entering the below this works:

      [~username]
      

      It would be nicer if a user selector like in JIRA could appear when typing something beginning with "@".

          Form Name

            [JSDSERVER-288] As a customer I want to be able to mention specific people easily in comments and descriptions

            Julien Rey made changes -
            Link New: This issue is related to JSDSERVER-15278 [ JSDSERVER-15278 ]
            Sylwia Mikołajczuk made changes -
            Fix Version/s New: 4.18.1 [ 96093 ]
            Fix Version/s Original: 4.18.0 [ 95195 ]
            Sylwia Mikołajczuk made changes -
            Labels Original: affects-cloud affects-server pse-request New: 4.18.0-pd affects-cloud affects-server pse-request
            Charlie Marriott made changes -
            Link New: This issue relates to JSDCLOUD-1476 [ JSDCLOUD-1476 ]
            Charlie Marriott made changes -
            Link New: This issue relates to JSDCLOUD-8026 [ JSDCLOUD-8026 ]
            Charlie Marriott made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Chris Morgan (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 562307 ]
            SET Analytics Bot made changes -
            UIS Original: 592 New: 605
            SET Analytics Bot made changes -
            UIS Original: 646 New: 592
            SET Analytics Bot made changes -
            UIS Original: 624 New: 646

              cmarriott Charlie Marriott
              dmason David Mason (Inactive)
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              640 Vote for this issue
              Watchers:
              277 Start watching this issue

                Created:
                Updated:
                Resolved: