Cannot mention user on entry form on jira service desk

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    • Type: Suggestion
    • Resolution: Answered
    • None
    • Component/s: None
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      cannot @user ..
      there is another option to do this?

            Assignee:
            Unassigned
            Reporter:
            Federico Rela
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              Created:
              Updated:
              Resolved: