As a customer, I don't want to get Service-Desk notification emails for my own issue creation

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      For a project which is associated with ServiceDesk, if a user creates a Service Desk Request (through the Customer Portal or Email), then the Create Issue notification is sent by mail to the Reporter even if there are no users marked to be notified on that event in the Notification Scheme.

            Assignee:
            Unassigned
            Reporter:
            adrian-hass_tamedia
            Votes:
            9 Vote for this issue
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            10 Start watching this issue

              Created:
              Updated:
              Resolved: