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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-1620

Option to disable initial service desk ticket confirmation notification

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As an service desk admin I want to be able to disable the initial confirmation email sent by jira service desk to our customers after a new request was created via mail.

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              c6c298901cb9 STAGIL
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