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Suggestion
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Resolution: Fixed
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None
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4
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
As an service desk admin I want to be able to disable the initial confirmation email sent by jira service desk to our customers after a new request was created via mail.
- derived from
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JSDCLOUD-2263 Provide Summary and Description Information in Service Desk Confirmation Emails Sent to Customers
- Closed
- duplicates
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JSDCLOUD-1510 As a customer, I don't want to get Service-Desk notification emails for my own issue creation
- Closed
- is related to
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JSDSERVER-1620 Option to disable initial service desk ticket confirmation notification
- Gathering Interest