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  1. Jira Service Management Data Center
  2. JSDSERVER-448

Service Desk always sends notification to the reporter, ignoring the notification scheme

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      For a project which is associated with ServiceDesk, if a user creates a Service Desk Request (through the Customer Portal), then the Create Issue notification is sent by mail to the Reporter even if there are no users marked to be notified on that event in the Notification Scheme.

          Form Name

            [JSDSERVER-448] Service Desk always sends notification to the reporter, ignoring the notification scheme

              Unassigned Unassigned
              jraupp Jose Raupp (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: