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  1. Jira Service Management Data Center
  2. JSDSERVER-1419

Non-Latin characters don't work in Request Name / Display names for customer portal fields

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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps:

      1. Go to Settings > Request types and then click Edit fields for any of request types.
      2. Fill in Display names in Russian, Greek or some other language using a non-Latin alphabet. (you can copy and paste this: "Описание").
      3. Save and refresh.

      Result:
      Non-latin characters are lost, question marks are shown instead.

      The same problem exists for Request names.

            [JSDSERVER-1419] Non-Latin characters don't work in Request Name / Display names for customer portal fields

              cnguyen Chuong Nam Nguyen (Inactive)
              bb8739a31db6 Alex Timofeyev
              Affected customers:
              1 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: