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  1. Jira Service Management Data Center
  2. JSDSERVER-1419

Non-Latin characters don't work in Request Name / Display names for customer portal fields

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    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps:

      1. Go to Settings > Request types and then click Edit fields for any of request types.
      2. Fill in Display names in Russian, Greek or some other language using a non-Latin alphabet. (you can copy and paste this: "Описание").
      3. Save and refresh.

      Result:
      Non-latin characters are lost, question marks are shown instead.

      The same problem exists for Request names.

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-582 JIRA ServiceDesk does not support german "umlauts" in "Request name" field.

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-2218 Non-latin characters are stripped in customfield name and request type

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-2345 Cyrillic characters is not being rendered.

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1419 Non-Latin characters don't work in Request Name / Display names for customer portal fields

          • High - High priority issues
          • Closed

          AO-386 Loading...

          was cloned as

          DESK-3920 Loading...

          Activity

            People

              cnguyen Chuong Nam Nguyen (Inactive)
              bb8739a31db6 Alex Timofeyev
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              Dates

                Created:
                Updated:
                Resolved:

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