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  1. Jira Service Management Data Center
  2. JSDSERVER-582

JIRA ServiceDesk does not support german "umlauts" in "Request name" field.

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
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    • Customer Portal
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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      JIRA ServiceDesk does not support german "umlauts" in "Request name" field.

      If there is an "umlaut" in the "Request name" it is not possible to create issues via ServiceDesk.

            [JSDSERVER-582] JIRA ServiceDesk does not support german "umlauts" in "Request name" field.

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305167 ] New: JAC Bug Workflow v3 [ 3125690 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059101 ] New: JSD Bug Workflow v5 - TEMP [ 2305167 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056498 ] New: JSD Bug Workflow v5 [ 2059101 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956069 ] New: JSD Bug Workflow v5 - TEMP [ 2056498 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615202 ] New: JSD Bug Workflow v5 [ 1956069 ]
            jonah (Inactive) made changes -
            Description Original: JIRA ServiceDesk does not support german "umlauts" in "Request name" field.

            If there is an "umlaut" in the "Request name" it is not possible to create issues via ServiceDesk.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-582].
              {panel}

            JIRA ServiceDesk does not support german "umlauts" in "Request name" field.

            If there is an "umlaut" in the "Request name" it is not possible to create issues via ServiceDesk.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-582 [ JSDCLOUD-582 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602511 ] New: JSD Bug Workflow v4 [ 1615202 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398634 ] New: JSD Bug Workflow v2 [ 1602511 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal [ 26191 ]

              Unassigned Unassigned
              edb995805d0d Björn Frauen [STAGIL]
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: