Details
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Bug
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Resolution: Fixed
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Low
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2.1.1, 2.6.0-OD-02
Description
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
This has been fixed, and relies on the underlying JIRA version.
Therefore, the fix will be available along with JIRA 7.0.9 for Server customers. It should also be available to Cloud customers in January (JIRA 7.1.0-OD-04)
With that version of JIRA, the fix version of JIRA Service Desk will also be required
Steps to Reproduce (tested with a local JIRA 6.3.13 and JSD 2.1.1):
- Add a google mail as the outgoing mail server;
- Create a project/service desk;
- Create an issue as a customer;
- As an agent, attach an image to the issue;
- Add a comment to the issue:
!^my-attachment.png!
Expected Behavior:
The email notification would show the attached image for the JSD notifications.
Actual Results:
The notification does not display the image attached inline with the notifications on JSD.
Workaround:
Use the markup 
to present the image rather than showing it as an inline attachment.
Attachments
Issue Links
- duplicates
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- Closed
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JSDSERVER-1360 Display embedded images on issue's email notification
- Closed
- is duplicated by
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- Closed
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- Closed
- is related to
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- Gathering Impact
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JSB-77 Loading...
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- relates to
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- Closed
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- Closed
- is cloned by
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