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  1. Jira Service Management Data Center
  2. JSDSERVER-898

Email response does not properly render inline images

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • None
    • Email - Outgoing

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      The email response sent to customers includes a dead/inaccessible link (see attached file)

      Steps to repro:

      1. Agent attaches an image to the issue
      2. Agent references the image inline in a comment using ! notation
      3. Agent posts comment.
        • OK behavior comment is correctly rendered in Jira
        • Bug email sent to customer contains dead link:

        1. Screen Shot 2014-10-02 at 4.01.47 PM.png
          Screen Shot 2014-10-02 at 4.01.47 PM.png
          53 kB

            [JSDSERVER-898] Email response does not properly render inline images

            Nga Lai (Inactive) added a comment -

            Please watch JSD-1370 for any update about the fix.

            Nga Lai (Inactive) added a comment - Please watch JSD-1370 for any update about the fix.

              Unassigned Unassigned
              a74c1d9b127f Will Bastian
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: