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  1. Jira Service Management Data Center
  2. JSDSERVER-898

Email response does not properly render inline images

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • None
    • Email - Outgoing

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      The email response sent to customers includes a dead/inaccessible link (see attached file)

      Steps to repro:

      1. Agent attaches an image to the issue
      2. Agent references the image inline in a comment using ! notation
      3. Agent posts comment.
        • OK behavior comment is correctly rendered in Jira
        • Bug email sent to customer contains dead link:

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1370 Notifications do not display inline attachments

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-898 Email response does not properly render inline images

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              a74c1d9b127f Will Bastian
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              Dates

                Created:
                Updated:
                Resolved:

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