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Bug
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Resolution: Duplicate
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Low
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None
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None
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
The email response sent to customers includes a dead/inaccessible link (see attached file)
Steps to repro:
- Agent attaches an image to the issue
- Agent references the image inline in a comment using ! notation
- Agent posts comment.
- OK behavior comment is correctly rendered in Jira
- Bug email sent to customer contains dead link:
- duplicates
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JSDSERVER-1370 Notifications do not display inline attachments
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- Closed
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- relates to
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JSDCLOUD-898 Email response does not properly render inline images
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- Closed
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Form Name |
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[JSDSERVER-898] Email response does not properly render inline images
Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2304983 ] | New: JAC Bug Workflow v3 [ 3125585 ] |
Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |
Workflow | Original: JSD Bug Workflow v5 [ 2058902 ] | New: JSD Bug Workflow v5 - TEMP [ 2304983 ] |
Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2056270 ] | New: JSD Bug Workflow v5 [ 2058902 ] |
Workflow | Original: JSD Bug Workflow v5 [ 1955774 ] | New: JSD Bug Workflow v5 - TEMP [ 2056270 ] |
Workflow | Original: JSD Bug Workflow v4 [ 1615718 ] | New: JSD Bug Workflow v5 [ 1955774 ] |
Description |
Original:
The email response sent to customers includes a dead/inaccessible link (see attached file)
Steps to repro: # Agent attaches an image to the issue # Agent references the image inline in a comment using ! notation # Agent posts comment. #* *OK behavior* comment is correctly rendered in Jira #* *Bug* email sent to customer contains dead link: !Screen Shot 2014-10-02 at 4.01.47 PM.png! |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-898]. {panel} The email response sent to customers includes a dead/inaccessible link (see attached file) Steps to repro: # Agent attaches an image to the issue # Agent references the image inline in a comment using ! notation # Agent posts comment. #* *OK behavior* comment is correctly rendered in Jira #* *Bug* email sent to customer contains dead link: !Screen Shot 2014-10-02 at 4.01.47 PM.png! |
Link |
New:
This issue relates to |
Workflow | Original: JSD Bug Workflow v2 [ 1602868 ] | New: JSD Bug Workflow v4 [ 1615718 ] |
Workflow | Original: JSD Bug Workflow [ 1398569 ] | New: JSD Bug Workflow v2 [ 1602868 ] |
Workflow | Original: TTT: Simple Issue Tracking Workflow [ 733645 ] | New: JSD Bug Workflow [ 1398569 ] |