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  1. Jira Service Management Data Center
  2. JSDSERVER-1360

Display embedded images on issue's email notification

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      If an agent attaches an image to an issue and embed it to a comment, then the notification of this comment will show and error icon instead of the image.

      Steps to reproduce

      • Attach image to an issue
      • Send a comment including the image
        e.g.
      • Check notification e-mail in order to see the comment and the image

        1. code.png
          2 kB
          Paula Silveira
        2. error.png
          84 kB
          Paula Silveira

            [JSDSERVER-1360] Display embedded images on issue's email notification

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012488 ] New: JAC Suggestion Workflow 3 [ 3649828 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664277 ] New: JAC Suggestion Workflow [ 3012488 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324285 ] New: Confluence Workflow - Public Facing v4 [ 2664277 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053129 ] New: JSD Suggestion Workflow - TEMP [ 2324285 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048160 ] New: JSD Suggestion Workflow [ 2053129 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280159 ] New: JSD Suggestion Workflow - TEMP [ 2048160 ]
            jonah (Inactive) made changes -
            Description Original: If an agent attaches an image to an issue and embed it to a comment, then the notification of this comment will show and error icon instead of the image.

            *Steps to reproduce*
            - Attach image to an issue
            - Send a comment including the image
            e.g. !code.png!
            - Check notification e-mail in order to see the comment and the image
            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1360].
              {panel}

            If an agent attaches an image to an issue and embed it to a comment, then the notification of this comment will show and error icon instead of the image.

            *Steps to reproduce*
            - Attach image to an issue
            - Send a comment including the image
            e.g. !code.png!
            - Check notification e-mail in order to see the comment and the image
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1360 [ JSDCLOUD-1360 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-cloud
            shihab made changes -
            Link New: This issue is duplicated by JSD-4064 [ JSD-4064 ]

              Unassigned Unassigned
              psilveira Paula Silveira
              Votes:
              11 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: