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Type: Suggestion
Resolution: Fixed
Fix Version/s: None
Component/s: Email - Outgoing
Labels:
- affects-cloud

Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

If an agent attaches an image to an issue and embed it to a comment, then the notification of this comment will show and error icon instead of the image.

Steps to reproduce

Attach image to an issue
Send a comment including the image
e.g.
Check notification e-mail in order to see the comment and the image

Attachments

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code.png
2 kB
15/Jan/2015 5:50 PM
error.png
84 kB
15/Jan/2015 5:54 PM

Issue Links

duplicates

JSDSERVER-1370 Notifications do not display inline attachments

Closed

is duplicated by

JSDSERVER-1370 Notifications do not display inline attachments

Closed

JSDSERVER-4064 Jira ServiceDesk Allow Fullsize image inline instead of thumbnail for issues & comments created by mail

Gathering Interest

relates to

JSDCLOUD-1360 Display embedded images on issue's email notification

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...

(2 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Paula Silveira

Votes:: 11 Vote for this issue

Watchers:: 13 Start watching this issue

Dates

Created:: 15/Jan/2015 5:48 PM

Updated:: 19/Sep/2019 5:56 AM

Resolved:: 21/Aug/2015 3:54 AM

Details

Description

Attachments

Attachments

Issue Links

Activity

People

Dates

Backbone Issue Sync