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Suggestion
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Resolution: Unresolved
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
When screenshots or images are included in a mail sent to JIRA ServiceDesk, by default they are attached as thumbnails
When multiple screenshots are included, it is an annoyance having to click thru every one in order to see them properly. However, if screenshots were included at full size, then it becomes much easier to read the Description or Comments.
The only workaround we know of is having to edit the Description or Comment, in order to remove the "|thumbnail!" tag on JIRA markup language. The more images a mail has, the more time consuming is this.
We want to force JIRA to display all images in issue description to always display at full size. At least, there should be a* global parameter* to set up such preference. I did not find any option in the admin screen for that.
How do we achieve this ? Please help !
- duplicates
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- Closed
- relates to
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- Closed
- links to
[JSDSERVER-4064] Jira ServiceDesk Allow Fullsize image inline instead of thumbnail for issues & comments created by mail
| Labels | New: ril |
| Remote Link | New: This issue links to "Internal ticket (Web Link)" [ 980914 ] |
| Workflow | Original: JAC Suggestion Workflow [ 3011122 ] | New: JAC Suggestion Workflow 3 [ 3651196 ] |
| Workflow | Original: Confluence Workflow - Public Facing v4 [ 2666010 ] | New: JAC Suggestion Workflow [ 3011122 ] |
| Workflow | Original: JSD Suggestion Workflow - TEMP [ 2325354 ] | New: Confluence Workflow - Public Facing v4 [ 2666010 ] |
| Status | Original: Open [ 1 ] | New: Gathering Interest [ 11772 ] |
| Workflow | Original: JSD Suggestion Workflow [ 2053883 ] | New: JSD Suggestion Workflow - TEMP [ 2325354 ] |
| Workflow | Original: JSD Suggestion Workflow - TEMP [ 2049131 ] | New: JSD Suggestion Workflow [ 2053883 ] |
| Workflow | Original: JSD Suggestion Workflow [ 1581505 ] | New: JSD Suggestion Workflow - TEMP [ 2049131 ] |
| Description |
Original:
When screenshots or images are included in a mail sent to JIRA ServiceDesk, by default they are *+attached as thumbnails+*
When multiple screenshots are included, it is an _annoyance_ having to click thru every one in order to see them properly. However, *if screenshots were included at full size*, then it becomes much easier to read the Description or Comments. The only workaround we know of is having to edit the *Description* or *Comment*, in order to remove the {{"}}{{|thumbnail!"}} tag on JIRA markup language. The more images a mail has, the more time consuming is this. We want to force JIRA to display all images in issue description to always display at full size. At least, there should be a* global parameter* to set up such preference. I did not find any option in the admin screen for that. How do we achieve this ? Please help ! |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4064]. {panel} When screenshots or images are included in a mail sent to JIRA ServiceDesk, by default they are *+attached as thumbnails+* When multiple screenshots are included, it is an _annoyance_ having to click thru every one in order to see them properly. However, *if screenshots were included at full size*, then it becomes much easier to read the Description or Comments. The only workaround we know of is having to edit the *Description* or *Comment*, in order to remove the {{"}}{{|thumbnail!"}} tag on JIRA markup language. The more images a mail has, the more time consuming is this. We want to force JIRA to display all images in issue description to always display at full size. At least, there should be a* global parameter* to set up such preference. I did not find any option in the admin screen for that. How do we achieve this ? Please help ! |
| Link |
New:
This issue relates to |