Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1360

Display embedded images on issue's email notification

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Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      If an agent attaches an image to an issue and embed it to a comment, then the notification of this comment will show and error icon instead of the image.

      Steps to reproduce

      • Attach image to an issue
      • Send a comment including the image
        e.g.
      • Check notification e-mail in order to see the comment and the image

      Attachments

        1. error.png
          error.png
          84 kB
        2. code.png
          code.png
          2 kB

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1370 Notifications do not display inline attachments

          • Low - Low priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1370 Notifications do not display inline attachments

          • Low - Low priority issues
          • Closed

          Suggestion - JSDCLOUD-4064 Jira ServiceDesk Allow Fullsize image inline instead of thumbnail for issues & comments created by mail

          • Closed
          is related to

          Suggestion - JSDSERVER-1360 Display embedded images on issue's email notification

          • Closed

          Activity

            People

              Unassigned Unassigned
              psilveira Paula Silveira
              Votes:
              11 Vote for this issue
              Watchers:
              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: