Details
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Suggestion
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Resolution: Unresolved
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None
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None
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0
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Description
Problem Definition
Currently in JSM, if a workflow transition can be triggered on Customer Portal, the following comment screen will be shown.
However, there is no feature to disable that showing comment screen. Some users don't want to left the comment on transition in Customer Portal.
Suggested Solution
Provide ability to disable showing comment screen on transition in Customer Portal.
Attachments
Issue Links
- is related to
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JSDSERVER-4922 Allow JSM to make comment required on transition in Customer Portal
- Gathering Interest