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  1. Jira Service Management Data Center
  2. JSDSERVER-12305

Ability to disable showing comment screen on transition in Customer Portal

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • None
    • 0
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    Description

      Problem Definition

      Currently in JSM, if a workflow transition can be triggered on Customer Portal, the following comment screen will be shown.

      However, there is no feature to disable that showing comment screen. Some users don't want to left the comment on transition in Customer Portal.

      Suggested Solution

      Provide ability to disable showing comment screen on transition in Customer Portal.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-4922 Allow JSM to make comment required on transition in Customer Portal

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              ff3967e4ed5f Ryoji Takata (Inactive)
              Votes:
              7 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:

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